AI service retention. Direct DMS booking.

Change your outcomes.
Keep your workflow.

AutoEngage identifies likely service candidates using available DMS history. Lisa handles outreach, replies and follow-up by text, then books directly into your DMS. It runs in the background without dealership staff involvement.

At work with AutoNation and Group 1.

LLisa is on it.
Your dealership
A real customer conversation

First service · Customer waiting

Dealer and customer names have been anonymized.
Customer

I will need to wait. I live in [town removed].

Lisa

The earliest appointment available on Friday, June 7th is at 6:30 am and the latest is 2:15 pm. What time would you prefer?

Customer

2:15 please

Lisa

Thanks Alex. Your appointment is scheduled for 06/07/2024 at 2:15 pm. Here is your confirmation code: [confirmation code removed].

Customer

Thank you

June 7, 2024 · 2:15 p.m. Confirmed.

Lisa confirms the appointment in the conversation.

Excerpt from a real customer conversation. Dealer and customer names have been anonymized.
Proven in real dealership operations

Trusted by two of America’s
five largest dealership groups.

Meet our customers
In their words#1 Cochran
“AutoEngage has completely transformed the way we operate our dealership outbound activity. Appointments are being booked around the clock with little to no human interaction required.”
David BernardiniDirector of Business Strategy · #1 Cochran
Follow-up with a memory

Time passes.
Lisa remembers.

Lisa remembers prior replies and follows up at the right time, even when a customer needs to wait.

See how Lisa follows through
Customer

We’re away this week. Can you check back when we’re home?

The following week
Lisa

Hi again. You asked me to check back about your service visit. Would you prefer to wait for the car or drop it off?

Illustrative conversation. Not a customer record.
Your existing workflowThe appointment is already here.
TUE
WED
THU
FRI
9:00
Booked
Open
Booked
Open
10:15
Open
Booked
Open
ServiceLisa
11:30
Open
Open
Booked
Open
Friday · 10:15 · Customer waitingAppointment and service context in your schedule.
Illustrative schedule. Actual appearance depends on your connected system.
Direct booking into your DMS

Your team sees
a booked appointment.

Lisa checks available times, agrees on the visit with the customer and books it directly into your DMS. Your team keeps using its existing schedule.

We connect your systems and configure Lisa around your service programs and booking rules. She handles the daily follow-up in the background.

Connected with the systems your store uses
Your next move

Give your follow-up
a full-time owner.

Walk through how Lisa handles the conversation and books directly into your DMS.