About AutoEngage

Built around the way
dealerships work.

AutoEngage helps dealerships bring service customers back without adding daily follow-up work for their teams. We identify likely candidates using available DMS history. Lisa handles the customer conversation and books directly into the DMS.

The work we focus on

From DMS history
to a booked appointment.

Likely service customers identified
Two-way conversations handled
Follow-up carried forward
Appointments booked into your DMS
Established in dealership operations

AutoNation and Group 1
work with AutoEngage.

  • AutoNation
  • Group 1 Automotive
Meet our customers
Why we exist

Good follow-up deserves
someone’s full attention.

Service departments have real work in front of them. Customers arriving. Advisors writing repair orders. Technicians keeping the shop moving. The next outbound call or follow-up text has to compete for that same attention.

We built AutoEngage around that reality. We use available DMS history to find customers likely to need service, alongside audiences the dealership chooses. Lisa handles outreach, replies and follow-up, then books directly into the DMS.

Improving retention should not require another daily workflow for your staff. Your people focus on the service experience while AutoEngage carries the work between visits.

How we think

Built to carry the work.

01

Start with a relevant reason.

Available DMS history helps AutoEngage identify likely candidates for service. That customer and vehicle context gives the conversation a useful starting point.

02

Fit the operation.

We work with the systems your dealership already uses. Setup reflects your services, available appointments and booking rules.

03

Stay with the conversation.

Lisa handles customer questions, remembers prior answers and follows up when the timing is better. The conversation keeps moving in the background.

04

Finish with a booked appointment.

Lisa checks available times and books directly into the DMS. Your staff sees the appointment in its existing schedule, with routine replies, follow-up and booking already handled.

Your operation, understood

Keep the systems.
Keep your team moving.

AutoEngage works in the background, finding relevant customers and carrying their conversations through to a booked appointment.

During setup, we confirm your systems, selected programs and booking rules with your team. From there, Lisa handles the day-to-day follow-up while your staff works from the DMS schedule it already uses.

Explore how it works
Your next move

Let’s put better follow-up to work.

See how AutoEngage identifies likely service customers and how Lisa turns conversations into booked appointments.