A benefit is valuable
when it gets used.
Lisa explains available maintenance benefits, handles replies and follow-up in the background, and books directly into your DMS.
The right explanation.
At a useful moment.
Lisa explains eligible benefits and the time or mileage requirements that apply.
Lisa uses the plan information your store can provide.
Lisa checks available times and books the agreed visit.
“I thought I still had
a service included.”
A customer’s uncertainty is an opportunity to help. Lisa can explain available benefit information and make the visit practical to schedule.
Plan details and eligibility depend on the information available to the dealership. Final coverage is checked by the store at the visit.
One program doesn’t mean one explanation.
Lisa uses the applicable schedule, available plan details and customer context to shape the outreach.
- OEM maintenance benefits
- Where a benefit applies, Lisa explains the available coverage information and the time or mileage requirements.
- Low-mileage customers
- Lisa explains when an elapsed-time requirement may make a service visit due, even with limited driving.
- Prepaid plans
- Lisa uses available plan information to discuss remaining services and book the visit.
Make it easy to choose
your store again.
Lisa confirms the service and waiting or drop-off preference, checks available times and books directly into your DMS. Your staff sees the appointment in its existing schedule.
See the direct booking flowBefore you put Lisa to work.
Does Lisa guarantee that a service is covered?
Can Lisa explain different OEM schedules?
Can we use this for prepaid maintenance?
Turn an available benefit into a return visit.
Bring a service program and the systems your store uses. We’ll show you how Lisa carries it through to a booked visit.