The next visit.
Booked by Lisa.
Lisa handles maintenance outreach and follow-up in the background, then books directly into your DMS.
Lisa handles the follow-through.
Lisa uses the available record to identify a maintenance opportunity.
Lisa handles replies, preferences and follow-up.
Lisa checks available times and books the agreed visit.
Service timing isn’t
the same for everyone.
Lisa uses available service history, recorded mileage and the applicable maintenance schedule to estimate when a customer may be due.
Time and mileage both matter
The applicable OEM requirements guide the conversation, including cases where elapsed time matters more than the odometer.
The last visit informs the next
Lisa uses prior visits and recorded mileage to choose a relevant starting point.
Customer replies change the conversation
A timing preference, question or request to reconnect later guides Lisa’s next follow-up.
The useful details stay with the visit.
Based on the customer conversation and available vehicle history.
Confirmed with the customer before booking.
An available time in your connected DMS or scheduler.
A maintenance visit.
Already in your DMS.
Lisa confirms the service and waiting or drop-off preference, checks availability and books the appointment in the schedule your team already uses.
See how Lisa worksBefore you put Lisa to work.
Is this only for customers who bought their vehicle from us?
What if the customer asks to be contacted later?
Can maintenance be combined with other requested work?
Keep the next visit in motion.
Bring a service program and the systems your store uses. We’ll show you how Lisa carries it through to a booked visit.