AutoEngage has completely transformed the way we operate our dealership outbound activity. Appointments are being booked around the clock with little to no human interaction required.
David BernardiniDirector of Business Strategy · #1 Cochran
Customers
Real conversations. Real revenue.
Five-plus years continuously deployed with a top 5 auto group, plus partnerships across the rest of the industry — from the largest enterprise rooftops to single-store family operations.
Trusted by
The largest dealer groups in the nation.
From the largest auto groups in the country to regional powerhouses, AutoEngage runs across the full spectrum of U.S. dealer groups.
Measured against a control group
One group. One year.
A top-twenty dealer group ran AutoEngage across 40 stores for a full year — and built a randomized control group to audit it. The incremental numbers below aren't what Lisa generated. They're what wouldn't have existed without her.
74%
more likely to have a closed RO.AutoEngage customers closed a repair order at 74% higher odds than the group's randomized control group.
AUTOENGAGE, ACROSS THE 40 STORES
347KService customers Lisa worked across the 40 stores
66KClosed ROs across the treatment group
83%Of booked appointments that showed
$29MTotal service gross from the treatment group
THE INCREMENTAL RESULT — MEASURED VS. THE CONTROL GROUP
19% vs 11%Lisa vs. the group's control group
28KRepair orders that wouldn't have existed
$10MGross profit attributable to Lisa
HOW THIS WAS MEASURED
Across these 40 stores, ~80% of service customers were routed to AutoEngage and ~20% held back as a randomized control running the group's existing process. Both groups were tracked end-to-end in the DMS. Incremental results = the treatment rate minus the control rate, applied to the treated population.
TOP-TWENTY DEALER GROUP · 40-STORE STUDY · MEASURED VS. RANDOMIZED CONTROL · ANONYMIZED
Featured stories
Five conversations Lisa finished.
Real customer transcripts pulled from live AutoEngage dealer accounts. Customer and dealership names have been anonymized; conversation copy is verbatim. A defection win-back, a benefit save, a declined-service recovery, a telematics-triggered booking, and a 17-month dormancy recovery that started with a wrong phone number. Pick one.
Donna had already lined up a closer dealer. Lisa won her back.
Rachel, branded to Jackson Subaru, pivoted from the deferred service ask to the expiring complimentary benefit, then closed the appointment a few hours later.
TIME TO WIN-BACK~5 hrs
OUTCOMEBooked complimentary 1st service
In their words
From inside the deployment.
AutoEngage runs across #1 Cochran's rooftops. The testimonial below is from the dealer-side leader who owns the partnership.
Go deeper
Want to see what these conversations are worth?
The case studies above show Lisa working specific retention motions. Run the math on your group, read the research behind the playbook, or compare AutoEngage against every other vendor you're evaluating.