Meet Lisa.
Lisa is the AI service assistant that runs every retention motion across the eight-year service lifecycle. Seven categories of contact, full DMS read/write, with a personality branded to your store.
Doing more of the same produces more of the same.
Every tool dealers use today to chase service retention is failing in a different way.
BDC is overwhelmed
Inbound volume eats the day. Outbound service calls happen when someone gets around to it, which is rarely.
Email doesn't cut it
Open rates on service reminders are declining year over year. Customers tune them out before they ever act.
Headcount isn't scalable
Hiring more BDC staff is expensive, inconsistent, and unsustainable at the rooftop level, let alone the group level.
Defected customers don't return
Once a customer goes to a competitor, only proactive outreach brings them back. Most dealers never try.
Every revenue and retention play. One assistant.
Seven categories of contact, all running in parallel, with a personality branded to your store — and a real production transcript showing how Lisa actually behaves inside each one, while the ledger records every write as you browse. Configuration is tuned per OEM and per dealer group during onboarding; what you see below is the vocabulary, the specifics are yours.
The first three OEM-scheduled service intervals are the cheapest, easiest visits to convert — and the highest-leverage retention moment in the entire ownership cycle. Lisa runs all three, plus the standard cadence beyond them. First-service triggers vary by OEM — by mileage, by oil-life percentage, by months, or by some combination. Lisa adapts to each OEM's exact schedule — DMS-driven, mileage-aware, time-aware — instead of blasting a generic reminder.